Delete your ocoai account

ocoai (ocoai.in and the ocoai Android app) lets you delete your account and the data linked to it at any time, free of charge. You can do it yourself in the app or on the website, or ask us by email.

1. 1Open the ocoai app, or sign in at ocoai.in/login.
2. 2Tap the menu (☰, or More in the app's bottom bar) and choose Delete account. You can also go to Profile and tap Delete account.
3. 3Read the warning, enter your password and type DELETE.
4. 4Tap Delete my account. Your account is deleted at once and you are signed out.

Signed in already? Open the delete account screen.

If you cannot sign in, write to support@ocoai.in from the email address of your account, with the subject "Delete my ocoai account". We may ask you to confirm that the account is yours. We delete the account and reply within 30 days (usually much sooner).

Deleted straight away when the account is deleted:

• Your profile: name, email address, phone number, company, profile photo and password (stored only as a hash).
• Your chats: every question you asked and every answer.
• Your Vault: folders, uploaded documents and the files themselves from our server’s disk.
• Your case analyses, tracked cases, next-morning briefs and automation settings and runs.
• Today's file / Next morning case cards, notifications and automations you created.
• Your district court lookup history and usage counters, sign-up codes and the referral records of people you invited.
• Your subscription record. Any active paid subscription is cancelled at once, with no further charge.
• All sign-in sessions: the app and the website sign you out and old sign-ins stop working.

• Payment records: if you ever paid, invoices and payment records are kept by our payment processor (Stripe) for as long as tax and accounting law requires. We do not store card numbers.
• If someone invited you with a referral code, their record of that referral stays, with your name and email removed.
• Public court information (for example a district court case you looked up) stays in our library, because it is public court data and not your personal data. The link to your account is removed.
• Daily visit totals with no personal data, and anonymous one-way visit keys that are deleted automatically after 120 days.
• Nightly backups: copies of deleted data are removed automatically as old backups are rotated out, within 30 days.
• Technical server logs contain IP addresses and may contain your account ID (not your chats or documents); they are deleted after 90 days.
• Files that were sent to Google’s Gemini service for an answer are deleted by Google within 48 hours.

Deleting is permanent. We cannot restore a deleted account; you can sign up again with the same email as a new account. Read more in our Privacy Policy.